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FAQ

Answers to Your HVAC Repair Questions

When you’re experiencing a problem with your HVAC system, you probably have many questions. The team at Aire Serv often gets calls from customers who have many of the same concerns. That’s why we decided to compile a list of those questions along with our answers. Though we are always here to help you with everything from heater repairs to AC installations to improving your indoor air quality, you can find an immediate answer to many of your questions right here.

Check out our FAQ section below and then reach out to us at (855) 512-2886 if you still have some concerns.

Do you honour current warranties?

There is a good chance we will honour your current warranty, as we have a relationship with many warranty companies. To find out if your warranty is covered, give us a call.

Do you accept credit cards or financing options?

Yes! All of our locations accept cash, all major credit cards, and checks. We also offer financing options. Check with your local Aire Serv for more details.

Will you install the thermostat I bought at a home improvement store?

Unfortunately, Aire Serv only installs equipment that we have had full control over since purchase. Our HVAC repair team wants to provide you with the best possible service and trying to install equipment from other companies may reduce the quality of our installation.

Do you work on holidays?

Your HVAC problems don’t take days off, so neither do we. Participating Aire Serv locations offer 24/7 emergency services and do not charge overtime fees.

Can you come after I get home from work? Do your rates change?

We do not charge after-hours fees. If we have an available time slot, we would be happy to accommodate your schedule.

How soon can someone be here?

Aire Serv works on a first-come, first-served basis. If you have an urgent need, we’ll schedule you at the earliest available time.

How much do you charge to come out to do a service call?

Our HVAC repair company charges customers by the job. Our diagnostic fees typically cost between $79 and $189, depending on your location. If you hire our team for your repair, we may wave that initial fee.

How much do you charge for an HVAC replacement estimate?

Estimates for HVAC replacements are free! We will also fully evaluate the heat gain and loss in your home to see if your existing HVAC system is working properly and performing efficiently.

What brands do you install?

Our HVAC team can install most major brands! Additionally, we provide guarantees to ensure our company will fix whatever problems you have, regardless of the brand of system.

How much do you charge to install different systems?

Our prices vary and are dependent on a variety of factors. Once we have evaluated your home and understand your needs, we can provide you with a price estimate.

Still have questions or concerns? Our heating and AC repair specialists have the answers. Call us today at (855) 512-2886.

Ready to Breathe Easier?

You can rely on our company to provide the care you need. If you need heating or cooling repairs, Aire Serv is there: We’re available 24 hours a day and 7 days a week, and we don’t charge overtime fees.