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Frequently Asked Questions

Our HVAC EMTs Have the Answers

Take a look at some commonly asked questions below. Can’t find the answer you were looking for? Don’t hesitate to give us a call at (855) 512-2886 for more information!

  • Do You Honor Current Warranties?

    Aire Serv is connected with many warranty companies, so there is a good chance we can easily honor yours. To find out for sure, give our local company a call today!

  • Do You Accept Credit Cards or Financing Options?

    All locations accept almost all major credit cards, cash, and check. Financing options are available.

  • Will You Install the Thermostat I Bought at Home Depot, Lowes, etc.?

    As a safety precaution for you, Aire Serv only installs equipment that we have had full control of since purchase. Stitching equipment from different companies together may reduce the quality of your system.

  • Do You Work on Holidays?

    Yes. Participating Aire Serv locations are on call 24/7 for emergency service and will not charge you overtime.

  • Can You Come After I Get Home from Work? Do Your Rates Change?

    Our rates do not change after hours. If a technician is available, we would be more than happy to set up an appointment that fits with your schedule.

  • How Soon can Someone Be Here?

    Aire Serv works on a first come first served basis. As such, we will schedule you in at first open availability.

  • How Much Do You Charge to Come Out to Do a Service Call?

    With Aire Serv, customers pay by the job. Diagnostic fees typically cost between $79 and $189 depending on your location. If you have Aire Serv® perform a full repair, some locations may waive the fee.

  • How Much Do You Charge to Give Me a Replacement Estimate?

    A replacement estimate is free. We also will fully evaluate the heat gain and loss in your home to see if your existing heating and AC system is doing its job, and if you are paying too much on your utility bills.

  • What Brands Do You Install?

    Aire Serv can install almost any brand. We also provide guarantees to ensure that our company will fix whatever problems you have regardless of the system’s brand.

  • How Much Do You Charge to Install Different Systems?

    This can vary based on a number of different factors. We can provide you with an estimate price once we have seen your home and evaluated your individual needs.

  • How Much Is Your Freon?

    Similar to gas prices, Freon prices fluctuate regularly. We will explain every solution we feel is beneficial to your home and talk your options through with you before acting on them.

Don't sweat unless you want to.

  • "We would recommend your company to anyone."

  • "Their customer service is the best I have ever experienced."

  • "Genuine and Reliable Service"

  • "Always a fabulous experience!"

  • "Best AC guys around!"

  • "Excellent Help From the Beginning"

  • "The installers were very professional and knowledgeable."

  • "Exceptional experience!"

  • "This company knows what customer service is!"

  • "Extremely polite, professional and efficient."

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Aire Serv Van