Customer Reviews

Donna wilson
Donna wilson via Google

Very personable professional and efficient

Katherine Wong
Katherine Wong via Google

Kasandra Schubert-Connell
Kasandra Schubert-Connell via Google

Our heat pump recently kept on stopping while trying to heat the house with the air gutter open. Billy, one of the technicians, came over yesterday to take a look and fixed our issue. He was really friendly, helpful, and informative. He arrived ten minutes early before the scheduled appointment time, and he also re-routed the sensor on the heat pump to give a more accurate reading. He gave me some useful advice to prevent any problems in the future.

Sharon Hutchings
Sharon Hutchings via Google

Austin and Rylan seem very professional and familiar with our equipment. We had multiple problems with our system that probably stem back to the original installation plus some normal where and tear. They did what they could today and the other problems are in the process of being fixed. Thank you guys for your thoroughness and troubleshooting skills.

Response from Owner

Sharon, thank you for your review! We're grateful to assist you and are glad that Austin and Ryan are doing a fantastic job working on your system to ensure you can stay comfortable in your home. We'll be sure to pass your appreciation along, and we look forward to completing your project. Dean, Aire Serv of Greater Victoria

Jan Creelman
Jan Creelman via Google

Response from Owner

Thank you, Jan, for your great rating of our heating and cooling services! Dean, Aire Serv of Greater Victoria

Catherine Lacasse
Catherine Lacasse via Google

Response from Owner

Thank you, Cam! We're proud to provide HVAC services you can trust! Dean, Aire Serv of Greater Victoria

Ron Borsholm
Ron Borsholm via Google

Response from Owner

Thanks for the five-star rating, Ron! We're grateful you chose us for your HVAC needs.  Dean, Aire Serv of Greater Victoria

Eric Kenney
Eric Kenney via Google

Friendly service, very knowledgeable,

Response from Owner

Thank you so much, Eric! We're proud to provide HVAC services you can count on, and we're glad we hit the mark with you! Dean, Aire Serv of Greater Victoria

Raj Sekha
Raj Sekha via Google

The technicians are knowledgeable, hard working and punctual.

Response from Owner

Thank you for sharing your review, Raj! We're delighted that our service professionals have consistently provided the top-notch service we strive for. We hope to be able to assist you with future HVAC needs! Dean, Aire Serv of Greater Victoria

GEORGE LLOYD
GEORGE LLOYD via Google

well done

Response from Owner

Thanks so much, George! We appreciate your positive feedback and review! Dean, Aire Serv of Greater Victoria

Terry Walker
Terry Walker via Google

Installed a Generac backup generator. Very professional service, knowledgeable and respectful

Response from Owner

Thank you, Terry! It was our pleasure to assist you with your Generac installation and we're glad you were pleased with our professional service. Remember, Aire Serv is just a phone call away for all your heating and cooling needs! Dean, Aire Serv of Greater Victoria

Ajmare Sundher
Ajmare Sundher via Google

Austin the technician was very thorough, knowledgeable, and professional. Upon completing the maintenance he carefully explained different available options to increase efficiencies.

Response from Owner

Thank you for your review, Ajmare! We'll be sure to let Austin know you appreciated his helpful and informative service. We're here for all of your future heating and cooling needs! Dean, Aire Serv of Greater Victoria

Brij Charan
Brij Charan via Google

Efficient, and communication is great. They give you a lots of heads up before the appointment for scheduling and timelines.

Response from Owner

Brij, thank you for your review! We're glad our communication has been helpful for your scheduling needs. Rest assured, and know that Aire Serv is here for you. Dean, Aire Serv of Greater Victoria

Jamie Trinh
Jamie Trinh via Google

Overall experience 10/10. Billy, the technician, was knowledgeable and offer a great solution on what went wrong with my thermostat. Also recommended possible solution if the problem reoccur. Would definitely recommend Air Serv

Response from Owner

Thank you for your excellent recommendation! We're glad to hear Billy could quickly diagnose and resolve the issue with your thermostat. We're proud to provide reliable HVAC services, and we hope to work with you again in the future! Dean, Aire Serv of Greater Victoria

Linda McCulloch
Linda McCulloch via Google

I had no heat. I called numerous outlets and everyone was too busy. I called Aireserv. No one was available however a tech would come after his scheduled appointments. He was terrific. He had my heat going and even did a clean up of the furnace. Exceptional service.

Response from Owner

Linda, it was our pleasure to send someone out to repair your furnace so you can stay comfortable in your home. We appreciate the opportunity to serve you. Thank you so much for giving us a call! Dean, Aire Serv of Greater Victoria

Lorrie Thomas
Lorrie Thomas via Google

Great service and knowledgeable staff. You can't go wrong when hiring this company.

Response from Owner

Thank you for the kind words, Lorrie! We’re glad to hear you had a great experience with our knowledgeable staff. We appreciate your support and confidence in us, and we look forward to helping you again in the future! Dean, Aire Serv of Greater Victoria

Terry Scandrett
Terry Scandrett via Google

Response from Owner

Thank you for your wonderful rating of our heating and cooling services, Terry! Dean, Aire Serv of Greater Victoria

Michelle Doughty
Michelle Doughty via Google

On time, friendly and efficient. Had a small issue that was resolved by the tech.

Response from Owner

Thank you for sharing your experience, Michelle! We're glad our service professional was able to resolve your issue and provide the prompt, courteous, and efficient service we strive for. If you have future HVAC needs, please don't hesitate to reach out! Dean, Aire Serv of Greater Victoria

Marson Peel
Marson Peel via Google

Excellent device Emailed departure and estimated arrival Cleaned ductwork very well Cleaned up afterwards Bill was reasonable

Response from Owner

Thank you for your feedback, Sandy! We’re glad to hear that our team provided excellent service, kept you informed about arrival times, and cleaned the ductwork thoroughly. It’s great to know that you found the pricing reasonable as well. We appreciate your support! Dean, Aire Serv of Greater Victoria

Carleen Cook
Carleen Cook via Google

Response from Owner

Thank you for your wonderful rating, Carleen! Dean, Aire Serv of Greater Victoria

Total Number of Reviews:881

Let Us Call You

*Required

We're sorry. We don't currently provide service to

help icon
Call for 24/7 emergency service or schedule an appointment online.